A little support can make room for a lot of hope.Need help right now?

YOUR CALLS WITH JOJO

A little guidance.
A lot of listening.

One-on-one conversations to help you feel more informed, more connected, and less alone. There’s a weekly theme, but there’s always room for what’s on your mind.

FIRST CALL · 24–48 HOURS AFTER ADMISSION

A hello, a check-in, and a next step.

JoJo introduces the family support program, hears how you’re doing, and helps you plan your next call. If it isn’t a good time, you can arrange a callback.

WEEK01

Understanding & self-care

Make sense of what’s happening. Make room for yourself.

Talk about your questions, how you’re coping, and the support you need. Your assessment helps guide the conversation.

A little more about this conversation

Substance use: Understanding addiction and caring for yourself.

Mental health: Understanding the diagnosis and caring for yourself.

Something to think aboutWhat has been hardest for me this week?

WEEK02

Communication & boundaries

Support your loved one without losing yourself.

Explore difficult conversations, boundaries, and the difference between offering support and taking over.

A little more about this conversation

Substance use: Supporting recovery without enabling.

Mental health: Supporting your loved one without taking over.

Something to think aboutWhat would I like to feel more confident saying?

WEEK03

Preparing for what’s next

Talk through the transition after treatment.

Bring your questions about discharge, everyday routines, and the next steps recommended by the clinical team.

A little more about this conversation

Substance use: Discuss the recommended next level of care and practical barriers.

Mental health: Discuss outpatient therapy, medication follow-up, and daily routines.

Something to think aboutWhat questions do I have about the next step?

WEEK04

Warning signs & staying connected

Know where to turn when things feel difficult.

Talk about warning signs, a response plan with the clinical team, and the support you want to keep for yourself.

A little more about this conversation

Substance use: Recognizing relapse warning signs and knowing who to call.

Mental health: Recognizing changes and understanding the clinical team’s crisis plan.

Something to think aboutWho will I turn to if I’m worried?

AFTER YOUR WEEKLY CALLS

Support doesn’t end after week four.

Check-ins continue at these milestones, with room to talk about what’s changed, what’s working, and what you need now.

1month
2months
3months
6months
9months
1year

You’re also welcome at the weekly virtual support meeting.

Explore the weekly meeting

Need help right now?

For immediate danger or a medical emergency, call 911. For emotional distress or a mental health or substance use crisis, call or text 988, available 24/7 in the U.S.

This website and the family support inbox are not monitored around the clock.